Service Support

Service Support

After-sales policy

The company is committed to providing comprehensive, professional, fast and efficient after-sales service. Our goal is to ensure that your equipment runs smoothly and your business development is worry-free.

• Service team

We have assembled an experienced and professional technical team, covering the fields of instruments, electronics, machinery and so on. Each member has undergone rigorous training, with deep theoretical knowledge and rich field experience, can quickly respond to and solve your equipment in the use, configuration and maintenance of the challenges encountered in the process.

• Core values

• Technology is good: we take excellent technical ability as the core, continuous innovation, promote the development of the industry.

• Service First: We always put customer satisfaction first and provide a service experience that exceeds expectations.

• Professionalism: We are committed to showing professionalism in every detail, ensuring a high standard of service.

• Customer Care: We listen to and respect each customer's needs and provide customized service solutions.

• Service content

We provide a full range of one-stop services, including but not limited:

• Pre-sales consultation and product demonstration

• Program customization and product trial

• Arrival installation and product training

• Maintenance service and use consultation

• System deployment and project implementation

• Resident services and conference security

• Data recovery and data extraction

• Data analysis and forensic

• Purpose of service

• Professional: A team of experienced technical elites to provide the most professional services.

Fast: Promise to respond quickly and solve technical problems quickly.

• Efficient: Committed to providing efficient solutions and reducing wait times.

• Contact us

We provide technical support services through a variety of channels to ensure that you have easy access to help:

Company address: Room 3012, 316 Huanshi Middle Road, Yuexiu District, Guangzhou

• 7x 24 hours hotline:400-613-1580

• Mail support:sales@tyntec.cc

WeChat Official Account : TaienETec

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